How keywords are classified

By search volume

Volume is the average monthly number of searches for a query, taken from Google Keyword Planner or
a third-party tool. The thresholds between categories are conventional and shift by niche:

Type Approximate volume Character
Head Over 10,000 a month Broad, heavily contested
Mid-tail 1,000–10,000 a month Moderate competition
Long-tail Under 1,000 a month Narrow, specific, often transactional

By search intent

Transactional — the person is ready to act: buy a laptop, order flower delivery. The landing
pages are product and category pages.

Informational — the person is researching: how to choose a laptop, MacBook Pro review. The
landing pages are articles, guides and comparisons.

Navigational — a search for one specific site or brand: Apple official site, Amazon my account.
The landing pages are the homepage or a sign-in section.

Tip: before optimising a page for a query, type it into the search engine and look at what
already occupies the top. If it is full of articles, your category page will not take first
place for that query. Work with the intent rather than against it.

How to choose keywords in e-commerce

Prioritise transactional queries. For an online store the value sits in category and product
pages ranking for queries with an explicit intention to buy.

Analyse on-site search. The queries people type directly into your own site search are the
sharpest signal of real demand. A query typed often with no page behind it is a gap in the
catalogue structure.

Account for the long tail. Long-tail queries such as men’s Nike road running shoes size 43 have
low volume individually, but together they add up to substantial traffic and convert better than
broad queries, because the person already knows what they want.

Do not ignore brand queries. Queries containing your brand name are the cheapest traffic you
will ever get, with high conversion. Make sure your site dominates them and optimise the meta tags
for the brand variations.