Personalization strategy
Every successful personalization project starts with a carefully designed strategy. Ours is built on three inputs: the needs of your company, the data in your analytics systems and our years of expertise. At project kickoff a business development manager runs an interview with you to understand your priorities and define the key metrics; an analyst then prepares and structures the required data, and a personalization manager builds the project roadmap from that data, global best practices and an Impact/Effort matrix.